Successful technology transformation in the age of AI

Why do some technology transformation programmes succeed while others fall short?

As AI accelerates the pace of change, transformation is becoming a continuous business imperative rather than a standalone technology programme.

Addleshaw Goddard and FT Longitude surveyed 200 CEOs, General Counsel and senior technology leaders across six countries and 18 sectors to understand where organisations are succeeding, where transformation is falling short and what could improve the likelihood of success.

This new, exclusive research examines what separates successful technology transformation from programmes that fall short, and how organisations can improve their likelihood of success.

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Introducing Addleshaw Goddard's Technology Law Team

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Ranked tier 1 in Chambers & Partners for Information and Technology law

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Awarded 2nd most innovative law firm in Europe at the FT Innovative Lawers Europe awards 2026.

500+ companies have trusted us to deliver their technology projects in the last three years

TIER 1

MOST

Ranked

Innovative



Ranked tier 1 in Chambers & Partners for Information and Technology law

Awarded most innovative lawyers in AI, Digital and Regulation and Technology at the FT Innovative Lawers Europe awards 2026

2ND

500+

Most innovative law firm

Companies



Awarded 2nd most innovative law firm in Europe at the FT Innovative Lawers Europe awards 2026.

500+ companies have trusted us to deliver their technology projects in the last three years

Three challenges shaping successful technology transformation

Ambition is outpacing delivery


Organisations have bold ambitions for technology transformation, but many are struggling to translate them into measurable business value.

52% want technology transformation to fundamentally reinvent how their organisation creates and delivers value, yet only 46% measure technology investments against clear business outcomes.

Transformation needs shared ownership


Successful transformation cannot sit with the technology function alone. It requires clear accountability and collaboration across business, technology and legal.

Only 36% say the CEO takes primary responsibility when technology initiatives fail to create the expected value.

More attention is needed on delivery risk


Technology transformation brings legal, regulatory, data, cyber and operational risks, but organisations also need to understand and manage the risks that prevent programmes from delivering their intended outcomes.

55% are unsure whether their technology initiatives achieved their intended business outcomes, while less than half, 44%, report that technology initiatives are routinely scaled across their organisation.

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Explore the full findings from our research with 200 CEOs, General Counsel and senior technology leaders, and what they mean for successful technology transformation. Download the report to explore the findings in full.

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