Technology Disputes
Lawyers

We have a market leading practice helping our clients – primarily tech customer/buy side opposite big tech - in relation to the successful negotiation, implementation, delivery and ongoing management of computer systems, cloud solutions and colocation services.

Our advice often involves addressing changes or issues in relation to specification/scope, time, cost and performance in tandem with on-going regulatory and corporate advice, to decrease risk and increase the prospects of successful completion of the project/schemes.

For clients who are buyers of technology, we know your tech supply and/or outsourcing contracts are some of your most critical business relationships. We help you resolve issues around these relationships quickly, efficiently and quietly across all your operations and jurisdictions.

We help you manage your tech vendor relationships through their full life cycle. We help manage issues and risk as they arise to keep your contracts on track and vendors performing well and bring or defend claims where needed. 

Our tech lawyers are skilled at all forms of ADR (including mediation), in domestic litigation (e.g.  trials in the English Technology and Construction Court), cross border litigation and international arbitration under all the main arbitral and ad hoc rules.

We help resolve IT suppliers’ claims for large sums in respect of software audits and licence agreement or copyright disputes opposite multinational software vendors. These claims frequently arise from issues such as indirect access, the interconnection of systems and databases, and/or the put this use of robotics.

We have conducted market-leading court trials of these types of claims and have a strong history of successfully resolving such claims via ADR, often significantly reducing and even eliminating the multi £millions claimed.

Our support extends beyond a formal claims' environment. We work with you and your technical teams to proactively assess compliance with software licence terms and put in place mitigation arrangements ahead of any audit. For example, we support on the redesign of their IT architecture to prevent or, at least, mitigate the risk of future claims, as well as considering future licensing needs as part of any negotiations with software vendors.

The ease with which confidential or commercially sensitive information can be unlawfully obtained and/or circulated is a growing challenge for many businesses, which face the ever-increasing threat of data breaches and cyber incidents.

Our specialist Reputation & Information Protection practice, consistently identified by the legal and other directories as leaders in the field, are called on by clients for example to:

Plan and prevent 
Apply our diagnostic tool to review and advise on policies, contracts, due diligence, practices, insurance, regulatory compliance and third-party expertise.

Defend and respond
Co-ordinating the response: investigation, data recovery, dealings with regulators, communications strategy, defending claims, disciplinary issues.

Treat and care 
Protecting your business in the long term: debrief, revisiting internal policies, horizon scanning, ongoing training.

Find out more about how we protect and defend your reputation.

When you are faced with a security breach, you need support and fast. We help you to combat, prevent and trace unlawfully obtained and/or circulated commercially sensitive information. 

You will have access to a data breach response team, advice relating to regulatory notification and investigations, breach management and remediation, volume DSAR response strategy and handling, compliance modelling - current and future focused, reputation management, insurance coverage reviews and training (including crisis scenarios).

Find out more about how we protect your data from online criminals.

The Online Safety Act 2023 (the Act) protects children and adults online by making the use of internet services safer for individuals. To achieve this, the Act imposes duties requiring mitigation and management of the risks of harm from illegal content and activity, and content and activity that is harmful to children.  It is essential for companies to have robust procedures in place to identify and remove the harmful content.

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Fixed and digital communications technologies help you to run your business every day. Our experience in the following helps you settle disputes quickly and efficiently: 

• Telecoms 
• Intelligent transport systems
• Digital technologies
• Mobile and smart payments
• Satellites and mobile connectivity
• Infrastructure including 5G roll out
• Sector specific regulations 
• Smart metering and networks
• Communications networks for drones
• Autonomous and electric vehicles
• 5G rollout 
• Digital signalling
• Communications in telecoms, transport and digital technologies

We help clients harness Generative AI safely in their businesses. Our advice has includes helping clients navigate the IP challenges, data privacy implications and other potential risk areas.  

You can rely on our team for practical advice on how to harness the power of GenAI, including keeping you up to date on changing regulations to help you safely deploy new products and practices to serve your business. 

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