We invest in colleagues’ health and wellbeing, career development and sense of belonging through specialist wellbeing support, learning and coaching opportunities, inclusive recruitment and outreach programmes, and policies that support diverse needs and experiences. By fostering a culture where everyone can be themselves and fulfil their potential, we help our people succeed while strengthening our business.
Health and Wellbeing
We believe that sustainable high performance and wellbeing go hand in hand. We are committed to providing safe, healthy working environments across our global operations.
In 2018, we co-founded the award-winning Mindful Business Charter (MBC), a set of principles designed to promote better mental health by reducing avoidable stress caused by poor working practices. In addition to this, we also:
- run regular line manager mental health training, and embed topics such as resilience and managing stress into our L&D curriculum
- promote webinars on topics such as sleep, parenting in the digital age, and nutrition
- ensure everyone has access to free, confidential coaching with external wellbeing experts specialising in areas such as grief, domestic abuse, trauma, and infertility
- upskill our team of trained Mental Health Champions who offer first-line support to colleagues.
Career Development
We support colleagues at every stage of their career, from joining to retirement, and through key transitions through access to skills training, on‑demand learning, career milestone programmes, coaching and sponsorship initiatives.
Since 2020, 150+ colleagues and partners have been trained as coaches, with group coaching benefiting 200+ colleagues and 35+ clients. Through our Best You Can Be programme, colleagues and managers hold personalised conversations at least twice a year, focusing on wellbeing, development, objectives, and performance.
Diversity, Equity and Inclusion (DEI)
Our Board-sponsored DE&I programme focuses on disability, ethnicity, gender balance, LGBTQ+, and social mobility. Our Inclusion Partners help us drive progress in collaboration with our central Inclusion team.
Recruitment and Outreach
We're committed to helping talent from all background access the legal profession.
We have well-established solicitor and business services apprenticeship schemes, and are a founding signatory of the Aspiring Solicitors' Smart Legal Commitment, which provides financial assistance to aspiring lawyers from socially diverse backgrounds for accommodation, tech and formal clothes. We also partner with the 10,000 Interns Foundation, Barnardo’s children’s charity and one of our clients to offer placements to Black heritage, care experienced, and neurodiverse students respectively.
In 2020, we overhauled our early talent recruitment processes, partnering with Rare Recruitment to introduce contextual recruitment, removing minimum A level requirements, and reducing unconscious bias through blind screening, voice interviews, and assessor training. We also broadened student engagement by expanding our target universities to include non Russell Group institutions.
Culture and Inclusion
Activities to foster an inclusive workplace culture are central to our strategy and underpinned by annual training for all colleagues around respectful working. You can find out more about our culture on our Culture and Inclusion page. In addition to annual training for all colleagues around respectful working.





































