The claimant (M) had started work for the DWP as a health and disabilities assessor (HDA), conducting in-person assessments for disability-related benefits. At M's induction, he explained that his beliefs meant that he would not be able to comply with the DWP's policy of requiring staff to refer to transgender individuals in their presented gender, as he objected to using a preferred pronoun if this was inconsistent with a person's birth gender.
The DWP investigated alternative arrangements, but found that a non-customer-facing role required 12 months' service (which M did not have) and that it was not possible for M to only assess non-transgender service users (as a previous hospital had done for M), because users would often not present as transgender until their assessment. Ultimately, the DWP confirmed that, if M could not follow their policy of referring to service users using their preferred form of address, then he would be unable to work for them as an HDA.
Employment Tribunal (ET)
M claimed that DWP's policy was pressurising him to give up his beliefs. He brought claims in the Employment Tribunal (ET) for direct discrimination, harassment and indirect discrimination.
M relied on his religion as a Christian for his protected characteristic, or that he had a religious or philosophical belief that: (a) a person is created by God as either male or female (and that sex/gender cannot be changed at will); and/or (b) a lack of belief in transgenderism and gender fluidity; and/or (c) a belief that it would be irresponsible and dishonest for a health professional to accommodate and/or encourage a patient's "impersonation" of the opposite sex.
The ET dismissed his claims, finding that his beliefs did not satisfy the Grainger criteria (particularly that a belief must be "worthy in a democratic society"). Alternatively, the ET found that even if M's beliefs were protected, his claims for direct or indirect discrimination and harassment failed.
Employment Appeal Tribunal (EAT)
The EAT held that the ET had imposed too high a threshold when looking at whether M's beliefs were "worthy of respect in a democratic society" when applying the Grainger criteria. Referring to Forstater, the EAT confirmed that this must be set at a low level to allow for minority beliefs, even where such beliefs might offend others, and that a belief will qualify for protection as long as it does not destroy the rights of others. Also, the ET had not considered M's lack of belief in transgenderism and gender fluidity properly. Applying Forstater, it was clear that a lack of belief would fall to be protected under the EqA, irrespective of the Grainger criteria.
The EAT upheld M's first two beliefs as protected characteristics, but found that his third belief (c) did not have a sufficient level of cogency, seriousness, cohesion and importance to satisfy the test in Grainger.
However, the EAT upheld the ET's findings that there was no discrimination. In particular;
- On direct discrimination, the ET was entitled to distinguish between M's beliefs and the way he wished to express them, because any HDA who refused to address service users as they wished would have been treated the same way, regardless of their beliefs;
- On harassment, as M had acknowledged to the ET that the DWP was right to address these issues with him, the EAT upheld the ET's findings that the purpose of the DWP's enquiries was not to violate M's dignity or create an adverse environment for him and that, viewed objectively, did not have that effect. Therefore, M's harassment claim had to fail; and
- On indirect discrimination, M hadn't disputed the legitimate aims upheld by the ET (to treat transgender service users with respect, in accordance with their rights under the EqA and in accordance with the DWP’s duties as a public authority to promotion equal opportunities and not discriminate). The EAT held that the provision, criteria or practice of requiring all HDAs to use a service user's preferred pronoun regardless of their biological sex and requiring HDAs to agree to this at an early stage of training were a necessary and proportionate means of achieving those aims. On proportionality, the EAT could see that the ET was unable to find any practical options that would allow M to avoid assessing transgender service users and that even M had been unable to identify any further alternatives.