Addleshaw Goddard has introduced its Intelligent Delivery concept, at the firm's inaugural Legal Technology & Innovation Summit, which saw forward thinkers from the likes of Microsoft, Network Rail & Royal Mail discuss how they are shaping the way in-house teams collaborate with law firms and drive innovation through disruptive thinking and technology.

Axel Koelsch, Addleshaw Goddard's Chief Operating Officer, said:

"Intelligent Delivery is the way we do business at AG. We combine technology, flexible resourcing, process improvement and strategic consultancy for our clients, as well as providing the platform for new thinking and smart solutions beyond pure legal advice. It is a powerful way of working involving more than 300 people across different elements of our delivery approach with more planned in the future - so a clear indication of how seriously we are taking it."

He added:

"Our Legal Technology Summit was the perfect forum to share how we use Intelligent Delivery to offer greater certainty around cost, time and better overall business outcomes. We have a strong history of breaking new ground in the business of law and the concept of Intelligent Delivery reflects our culture of innovation and smart thinking and will help us to bring together all the unique strengths, capabilities and value of our client approach."

The inherent flexibility of Intelligent Delivery by Addleshaw Goddard allows the firm to fully customise its response to clients' specific requirements, across a broad range of propositions including:

Flexible Resourcing

  • Transaction Services Team (TST) – Launched in 2010, TST is a 150+ centralised paralegal, apprentice and manager team which provides clients with more efficient and imaginative ways of resourcing large scale projects as well as routine legal assignments. Having grown from five people, in the last year alone, the team worked on over 8000 matters for more than 18000 clients in five countries.
  • AG Integrate – The firm's bank of self-employed, consultant lawyers, continues to grow and now exceeds 130 specialists working directly for clients or as part of the wider AG team. Now in its second year, Integrate which provides specialist flexible resource on an 'as and when needed' basis, continues to grow, more than doubling its turnover year-on-year.

Innovation & Technology

  • Our innovation and technology team led by Kerry Westland, was formed three years ago. It develops, tests, invests in and embraces new tech to enable the smart delivery of legal services and the creation of clever solutions to clients. The legal technology we deploy includes blending the use of artificial intelligence with the use of HighQ to create flexible client dashboards, document automation and storage for faster, cost efficient, simple and safe delivery of work.

Process Improvement

  • Workflow Management
  • Addleshaw Goddard offers a complete end-to-end outsourced legal service for clients, either handling entire workloads in specified areas or managing particular processes, freeing up in-house teams to focus on more strategic work.
  • Legal Process Mapping – By applying project management principles AG helps legal teams apply the right level of rigour to cases – whatever the scale. 

Strategic Consulting

  • AG Consulting is born out the firm's award winning Client Development Centre which has been delivering innovative organisational change and personal development programmes, like our Future Leaders Programme, for more than a decade. AG Consulting provides a range of in-house legal function, regulatory risk, compliance and corporate governance advisory services and more than 50% of the firm's largest 50 clients have had some form of involvement with the CDC.

Speakers at the Legal Tech and Innovation summit on 26 September included Lucy Bassli, Assistant General Counsel, Legal Operations & Contracting, Microsoft, Sarah Barrett-Vane, Director, Legal Operations - Group Legal & Compliance, Royal Mail, Jay Hull, Consultant and former Chief Innovation Partner, Davis Wright Tremaine and Dan Kayne, General Counsel – Routes, Network Rail.