It has now been six months since the principal provisions of the Consumer Rights Act (the Act) came into force on 1 October 2015.


The Act set out a framework that overhauled consumer rights and remedies in relation to defective goods, services and digital content and provided clarity in relation to consumer rights and in particular the remedies available.  It also updated the law relating to unfair terms in consumer contracts, provided better means for consumers and small to medium-sized enterprises to challenge anti-competitive behaviour and consolidated enforcers' powers to investigate breaches of consumer law.

Read our PDF briefing here for more information

 

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Mark Molyneux

Mark Molyneux

Partner, Dispute Resolution
United Kingdom

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