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Spiral staircase

28 January 2016

Is there room for Continuous Improvement in your business?

Guest author Mark Greenhouse, an associate of the Client Development Centre, shares with us his insights into implementing a culture of continuous improvement.

Energy and Utilities publication

27 January 2016

Switching, settlement, smart meters and CATOs

DECC publishes new draft legislation to increase Ofgem's powers. On 21 January 2016, DECC published for pre-legislative scrutiny a document called Draft Legislation on Energy along with two Impact Assessments. It aims to give Ofgem the necessary p...

Energy & Utilities publication

18 January 2016

Ofwat's price setting criticised by Public Accounts Committee - 18 January 2016

The Public Accounts Committee has been looking at the way Ofwat sets price limits on the 18 monopoly water companies and has concluded that the prices are too high. Background Ofwat is the economic regulator of the water industry. There are 18 pri...

11 January 2016

The National Living Wage – are you ready?

The National Living Wage (NLW) comes into force on 1 April 2016. To help you get to grips with the basics of the new regime we have produced a National Living Wage Q&A Factsheet.

11 January 2016

GCA finds Tesco breached Groceries Code on Payment Delays

Read our briefing on the GCA's findings